5

4

I recently relocated to Chicago area from New Jersey and was nervous about working with a new auto workshop. Right during the phone conversation, I got a good feeling about these guys. Very down to earth, family run workshop with advanced technology and competent mechanics team. My air-conditioning problem was resolved in no time while I waited with extremely reasonable and honest pricing.

5

I've used Burdi for 3 years. No pressuring is ever done after explaining the list of repairs, alternates are given if cost is a factor. The repairs are much less expensive than the dealer, but with the same quality. They also work with the extended warranty provider for payments. Fantastic customer service.They even pick and drop me off at the Metra.

5

My experience at Burdi's was nothing short of stellar. We all know the reputation that is given to the auto mechanic industry, and, for good reasoning. However, a friend recommended this shop and I truly could now be more satisfied with everything top to bottom. There wasn't a second that I felt skeptical about being jerked around. Everyone from the front office to the mechanics themselves took the time to educate me on the problems I had with my car and made me feel like a valued customer. I have had good and bad experiences with shops, but there is only one place I am taking my car from here on out.

5

Since returning to the Chicago land area I have taken my car to Burdi's for every type of service there I've ever needed to have on my Mercedes. There is no way I would take my a dealership or any where else. Burdi's is family owned and tops any other service department out there. Customer service, the best! Pricing, the best. From small car repairs and service needs to major repair....these guys are awesome. If you own a Mercedes this is where you need to take your car. Burdi family I salute you. Keep up the good work!

5

My experience at Burdi's was nothing short of stellar. We all know the reputation that is given to the auto mechanic industry, and, for good reasoning. However, a friend recommended this shop and I truly could now be more satisfied with everything top to bottom. There wasn't a second that I felt skeptical about being jerked around. Everyone from the front office to the mechanics themselves took the time to educate me on the problems I had with my car and made me feel like a valued customer. I have had good and bad experiences with shops, but there is only one place I am taking my car from here on out.

5

It's very interesting how I was introduced to Carmine and his Father Carmine Sr. I own a dealership in Villa Park and I had an out of state customer who wanted to purchase a 2005 Mercedes Benz C320 with only 15k Miles. He was from Wisconsin and asked me specifically to take the Mercedes To Burdi's Motorworks to get it inspected before he purchased it. He had done some research and said these were the guys to take it to because they specialized in Mercedes. When I took the Mercedes there to get it inspected I was welcomed by Carmine Jr. and His father. They were very nice and professional and honest. They told me my customers car needed front brakes which I had replaced there at the time for a great price. I was really happy with their service and since then I've taken all my Mercedes to these guys for work. If you're looking for a reputable honest repair facility for Your Mercedes or any other vehicle I would definitely recommend Burdi's. !

5

Burdi's is the best place to take your Mercedes, period. They are about 50% the cost of similar work than dealership. Just because there is a drop in price does not mean that the quality of the labor drops they consistently do excellent work and fix everything on my car and let me know future issues that might occur. Carmine especially will tell me exactly what is up with my car without any bs if something does not need to be changed he wont do it and let me know that I still got a couple months before I need work done. This type of honesty is hard to find. They also listen to you when the dealer will not. The dealer would not listen to me when I kept on telling them that my car was making a funny noise and told me that it is ok but Burdi's not only listened but found the problem and fixed it. (wheel hub) Burdis is the place I will continue to go and I recommend them highly to anyone that owns a Mercedes.

5

Carmine Jr. is my new best friend! I tried to do a self service on my 1993 190e since I had plenty of time and not a lot of money. When I realized that I was in over my head with an electrical issue, I called Burdi's and explained my circumstances to Carmine Jr. German engineering was over my head and I needed help. I felt bad because this was an "À la carte" for the mechanic because I had pulled the firewall apart from the dash to the engine block. I had a few other issues going on and Carmine Jr. always had time to speak to me even though I didn't appear as scheduled for the first time. I felt confident in leaving my car in their hands, but was a bit skeptical about what the diagnosis would be. (The problem turned out to be an unseen broken wire.) They did great work, quickly, and most importantly they cared. They took the time to listen to my problem and provide a real solution for me at a fair price! Carmine Jr.had it ready within just a few hours. I'm glad I gave Burdi's Motorworks a try! My experience was great. Good professional service with people who seem to really know their business. I highly recommend them.

5

You never quite feel comfortable buying a car or having it repaired. Always sense you are getting screwed, especially by your local MB dealer/mechanic. Carmen at Burdi Motors changed all that! Very reasonable, went out of his way to accommodate me and my needs. We to the dealer first to get a diagnosis and repair quote, then went to Carm. 50% less expensive!! Even tried to talk me out of a repair that he thought wasn't worth doing because of the year and mileage on my car. Lined up a loaner at no charge. As long as I drive a Mercedes, Carm is on my speed dial! Give him a try---you will not be disappointed.